| Subscription Fees |
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| No hidden fees. No "per response" fees.
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Cost per month
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Free |
USD 49 |
USD 99 |
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12 Months
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Free |
USD 399 |
USD 749 |
USD 4500 |
Non-profit discount
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N/A |
20% |
40% |
40% |
| Account and Surveys |
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Number of users
Number of users with separate login
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1 |
1 |
1 |
20 |
Number of surveys
Maximum number of surveys per account
More...
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5 |
10 |
Unlimited |
Unlimited |
Number of questions
Number of questions per survey.
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10 |
Unlimited |
Unlimited |
Unlimited |
Number of responses
Overall maximum number of responses allowed for a single survey.
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100 / survey |
2000 / month |
Unlimited |
Unlimited |
Secure access (HTTPS)
Use of HTTPS protocol to access account and submit surveys. |
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Survey Templates
Prepared survey templates covering all standard tasks, such as evaluating customer satisfaction, website visitor feedback, etc.
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| Question Types |
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Drop-down list - single answer
A single item can be selected a list of response options, each of which is displayed on the page in a drop-down list, (useful for large lists such as list of countries)
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Multiple choice - single answer
A single item can be selected from a list of response options, all of which are displayed on the page as a group of radio buttons, (useful for small lists like gender, age-group, etc).
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Multiple choice - multiple answer
Multiple items can be selected a list of response options, all of which are displayed on the page with a check-boxes.
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Single input line, (open question)
A single line of text can be entered, and responses can be validated using a template. Useful for entering details such as email, phone numbers, and so on.
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Edit box (open question)
Several lines of text can be entered into a box, (e.g. comment, opinion, address)
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Text comment
Textual comments that can be added between questions for explanatory purposes, to display survey instructions and so on. |
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HTML code
Add your own HTML code, for example, YouTube videos.
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Matrix
Choose between answers to multiple questions grouped into a table - response options may be either checkboxes or groups of radio buttons. (This type of question is useful for getting responses in relation to complex issues, such as levels of satisfaction with different products, and so on).
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Tablex, (3D matrix)
This format combines different question types into a single table.
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| Question Options |
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"Other" field
applies to: Single Choice, Multiple Choice
This allows the respondent to enter their own answer, (open-ended response type), e.g. "Other, please specify:"
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Random order of response choices
applies to: Single Choice - Drop-down list, Single Choice, Multiple Choice, Matrix, Tablex
This allows to set a random order of question's response options for each respondent
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Limit number of selected choices
applies to: Multiple Choice
Set minimum, maximum or exact number of response options to be selected
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Question disabling
applies to: Multiple Choice
With Multiple Choice questions a blocker response option may be selected which will disable all other options.
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Attached text fields
applies to: Single Choice, Multiple Choice
You can attach text fields to selected response options.
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Mandatory questions
applies to: all
Marking question as required for answer by the respondent, (such questions are marked by a red asterisk). The respondent will not be able to submit the survey unless all the required questions have been answered.
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Adjustable column size
applies to: Matrix, Tablex
The column width for matrix and tablex questions is adjusted automatically, however you do have the option of setting a specified width in order to fine tune the layout.
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| Survey Design |
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Create survey from scratch
Create your own surveys without using templates - in this case, a blank survey will be created |
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Survey Copy
Copy and edit previously created surveys. |
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Use multiple pages
Split large surveys into several pages, (for convenience or logical grouping).
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Survey branching
Ability to skip a survey page depending upon the respondent's answer to previous questions.
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Skip Logic
Allows certain questions to be skipped depending on the respondent's answer to previous questions
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Images
Add images and photos to survey.
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Video
Add YouTube and other video clips to your survey
Demo...
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Survey Logo
Add your own logo to the survey header. |
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Disable "Survey powered by CreateSurvey"
Enable or disable appearance of "Survey powered by CreateSurvey" on your surveys |
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Advanced formatting
Format the survey using fonts, styles, headings, and more
More...
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Survey themes
Choose between several prepared survey layouts. Section 508 compliant
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HTML support
Ability to use HTML tags to format the survey text layout
More...
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Non-English language support
You can write survey questions and collect responses in different languages.
More...
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Standard questions library
Use built-in library of common questions like rating scales, country lists, assortments, etc, and create library sets of your own.
More...
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| Survey Management |
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Limit the number of responses
Set the number of responses you need, and upon reaching the specified amount, the survey is closed
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Stop survey on a specified date
Set date and time with adjustable time zone to end the survey at a specific time.
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Timer
Set a time limit for the filling out of the questionnaire. It is possible to start the count down timer on a specified page.
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Save and submit response later
Ability for respondent to save a partial response and continue later. Extremely useful for long questionnaires.
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Rename survey form buttons
Change "Next", "Back", "Submit", "Submit Later" button text to alternative text, or translate into another language
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Progress Bar
Turn on survey progress indicator, both graphic and text versions are available.
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| Post-response actions |
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Custom "Thank you!" page
Set custom text to be displayed to the respondent upon survey submission.
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Respondent redirection
Redirect the respondent to a custom URL once the survey is completed, (usually your home page).
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Email notification
Get notified of the responses by email
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Conditional email notification
Get notified of the responses which meet condition, (e.g. answer to question A equals B then send notification).
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| Survey Deployment |
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Web link
Obtain the unique survey URL to email out to the respondent sample or publish to the web
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 Facebook and  Twitter
Publish your survey on Facebook or Twitter with a single click
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Survey HTML code availability
Obtain the HTML code for the survey ready to embed into your website to create a standalone survey page.
More...
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Sending out survey invitations
Send out invitations to participate in the survey employing the CreateSurvey mailing engine. |
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Sending out follow-ups
Send out follow-ups or reminders to those who ignored the original invitation. |
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Custom survey invitations
Use custom text in the invitation message. |
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Editing survey after deployment
Ability to correct misspellings and typos even if the survey is running |
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Password protected surveys
Give a password to your focus group so that casual or unwanted surfers cannot enter the survey. |
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Notification of survey completion by email
You get an email in your inbox each time a new respondent completes the survey. |
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| Reporting |
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Online graphic reports
View summary reports with graphs.
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Online detailed reports
View a detailed report on each participant |
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Real-time reports
All reports are real-time and reflect all the submitted responses |
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Custom reports
Reports with multiple user-defined conditional filters and layout options. Can be saved for further reuse and sharing. |
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Raw data download (Excel, SPSS, CSV)
Download your survey reports for offline viewing and/or processing
More...
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Cross-tabulated reports
Download your survey reports in the cross-tabulation format
More...
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Filtering reports by date
See survey reports filtered by date (starting and ending points)
More...
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Exclude questions from report
Create reports with excluded responses to particular questions |
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Report sharing
Ability to share a report. Private password-protected sharing and public sharing options available, by default reports accessible by account holder only. |
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Delete individual responses
Delete individual responses, (i.e. not all of them), from the database |
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| Support |
STARTER |
STANDARD |
PRO |
CORPORATE |
Email support
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N/A |
24 x 5 |
24 x 7 |
24 x 7 |
Phone support
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