Credit Union of Georgia

P.O. Box 2148, Woodstock, GA, 30188-1375   |   Phone: 678-486-1111   |   Fax: 678-486-1191   |    www.cuofga.org

Member Satisfaction Survey



How would you rate the professionalism and knowledge of the staff at Credit Union of Georgia?
1 (Poor)
2
3
4
5 (Excellent)

Transactions are conducted accurately and efficiently.
1 (Poor)
2
3
4
5 (Excellent)

When you have a problem at the credit union, how is the quality of the resolution?
1 (Poor)
2
3
4
5 (Excellent)

When conducting your business at Credit Union of Georgia, do you have the feeling that your business is appreciated?
1 (Never)
2
3
4
5 (Always)

How would you rate your overall service experience at Credit Union of Georgia?
1 (Poor)
2
3
4
5 (Excellent)

How would you rate the cleanliness and appearance of the branches?
1 (Poor)
2
3
4
5 (Excellent)

How would you rate the staff at Credit Union of Georgia on making you feel welcome at the branches?
1 (Poor)
2
3
4
5 (Excellent)

How would you rate your overall satisfaction with Credit Union of Georgia?
1 (Not Satisfied)
2
3
4
5 (Very Satisfied)

How likely are you to refer a friend/family member to the credit union?
1 (Not Likely)
2
3
4
5 (Very Likely)

Which access point do you use to conduct business on your accounts?
Marietta Branch
KSU Branch
Towne Lake Branch
Call Center/MAPS
Paulding County Branch
South Cobb Branch
Canton Branch

How likely are you to get your next loan at Credit Union of Georgia?
1 (Not Likely)
2
3
4
5 (Very Likely)

Additional Comments

Your Gender
Male
Female

Age
Under 25
25-34
35-44
45-54
55 and Over

Name

Account Number

Email Address