IT Support Engineer Technical Experience Review
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ZjAWli
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ASC
1.
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Data-Tech performs a full background check on all candidates as part of our SOC-2 Type-2 Security Compliance Standards. Do you give Data-Tech permission to complete this background check?
(Please Enter Yes or No)
2.
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To ensure Top Quality Services to our clients, Excellent Oral and Written communication skills are required in all positions at Data-Tech. Detailed paperwork and the ability to follow company processes & procedures is very important.
I understand these requirements.
Yes
No
3.
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Full Applicant Name:
4.
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Phone Number and Email Address:
5.
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Do you currently have a "valid" Florida Driver's License?
Yes
No
6.
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What Position are you applying for?
7.
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Please upload a copy of your resume.
8.
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If your hired, how quickly can you start?
Immediately
1 Week
2 Weeks
Other:
9.
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As an IT Support Provider there are times when working late is required. Do you have any challenges working late periodically?
Yes - Working Late or Past my shift is a problem for me
No Problem - Working late periodically is not a problem for me
No Problem - Working late and/or Working on Weekends periodically is not a problem
Comments:
10.
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Do you have any problem traveling?
Yes - Traveling out of the City is a challenge for me
No Problem - Traveling in the State of Florida is not a problem
No Problem - Traveling In or Out of the State and Overnight Stays are not a problem
Comments:
11.
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Please indicate when you are available for an in person Interview:
12.
Experience with Kaseya MSP Software
(
www.kaseya.com
):
None
Little
Moderate
Expert
Other: (Note your experience with other MSP Packages in detail)
13.
What Server Editions Experience do you have?
None
Some
Administration
Installation and Admin
Installation, Admin and Support
*
2003 Server
*
2008 Server
*
2012 Server
*
2016 Server
*
2019 Server
14.
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Experience with Microsoft Hyper-V Virtualization
No experience
Management
System Center VMM
Deploy New Virtuals
VMWare
15.
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List the Backup Software you have experience with:
16.
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Network Architecture DHCP, DNS and Local Security:
No experience
Very Little experience
Considerable amount of experience
Consider myself an Expert
17.
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Describe your Experience with configuring Network Switches:
18.
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Experience with Active Directory
Management Only
Users and Profiles
Login Scripts
GPO
Advanced Security
19.
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What is your experience with User Profiles
No experience
Roaming Lan Profiles
Remote Desktop User Profiles
Profile Migrations
20.
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Printing with Remote Desktop aka Terminal Services
No experience
Support
Setup and Support
Setup, Support and Troubleshooting
21.
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Remote Desktop (RDP) Client Installation
No experience
Very Little experience
Considerable amount of experience
Consider myself an Expert
22.
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Knowledge of Default User and ALL Users folders
No experience
Very Little experience
Considerable amount of experience
Consider myself an Expert
23.
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MS SQL Server Administration (Check all that apply):
No experience
Backup and SQL Database
Restore a Database
Setup Maintenance Plans
Log Management
24.
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Microsoft Exchange Server:
No Experience
Management Only
Management and Support
Working with OWA
I have Advanced Experience
25.
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What is your Experience working with Office 365?
No Experience
Client Management
Setup And Management
Advanced Experience
Experience with Azure
Comments:
26.
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Router/Firewall Configuration and experience:
List all routers/Firewalls that you have had previous experience with
27.
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Firewall Experience
No experience
Management and Support
Setup and Deployment
High Availability
Consider Myself an Expert
Comments:
28.
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Wireless Access Point Setup and Configuration
No experience
Very Little experience
Considerable amount of experience
Consider myself an Expert
29.
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Advanced Network Experience
Very Little experience
Considerable amount of experience
Setting up VLAN's
Encryption
Guest Network
IOT
VPN
Other:
30.
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Linux and Open Source Experience:
List all Linux OS and Open Source Software you have had experience with
31.
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Experience with any of the software or appliances listed below:
Check all that you have experience with
UPS Backup Software
DVR Security Systems
Barracuda Spam Device
Barracuda Email Encryption Devices
Point of Sales Systems
Solar Winds, Orion or Toolset
Sonicwall
Sophos
Other:
32.
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Computer Hardware: Check all that you have experience with
Build Workstations (White Box)
Build Servers (White Box)
Repair and/or replace defective Hardware (IE: motherboard, Power Supply, Video Cards, etc.)
Reload Various operating systems
Transfer existing data from old machine to new
Working with IP Network Printers
IP Printers with Firewall Rules
33.
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Voice Over IP Experience:
Overall experience level
No experience
Very Little experience
Considerable amount of experience
Consider myself an Expert
QoS Configurations with VoIP
Comments:
34.
Please describe any Skills, Experience or Certifications that you have and have not been covered in this survey:
35.
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Are you currently employed and if so explain your current Job Duties and why your looking for a change:
36.
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How would you describe the ideal job and what motivates you to do good work?
37.
Do you consider yourself a person who truly cares about the Customer? Please provide a brief explanation of your point of view.
38.
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Data-Tech offers competitive Employment Packages with Health Insurance, 401k Matching, Cyber Café and more.
What Salary range or rate of pay are you looking for?
39.
Last Question: Other than getting paid of course … What are you looking to get from your job and/or the Company your working for?
- Thank you for your Feedback.