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Complete The Data-Tech Managed IT Services Survey & We Will Send You A FREE $10 Subway Gift Card
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Your Name
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Company Name
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Company Address
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Phone Number
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Email Address
Who takes care of your computers, phones, copiers, laptops and all the things digital in your office?
In your experience, what are the top 3 BIGGEST frustrations you have dealing with companies providing IT support, either currently or in the past?
This is a 3 part question:
When outsourcing your IT Support, what is the MOST important to you?
Why is that important?
How do you know if you are getting that? In other words, if "responsiveness" is your #1 most important criteria you look for, how do you know someone IS responsive?
What do you consider to be a good response time?
What is SECOND MOST important to you?
Why is that important?
How do you know?
What is THIRD MOST important to you?
Why is that important?
How do you know?
If you were to give advise to an IT support firm like us, what would you suggest we do, change, or offer to serve our clients better than any other IT firm?