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[en] Marketing-Company Issues -#- 004 - Partner/B2B Survey
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Dear partner! Please find a few minutes to fill out a form below. It will help us to better know your needs and how we can improve our relationships.
Customer type:
Home user
Small business
Medium company
Large enterprise
Other, please specify:
This block is required.
Which of the following fields best describes your job function?
Finance/Accounting
Human resources
Information technology
Administration
Sales
Marketing
Manufacturing
Engineering
Other, please specify:
This block is required.
How did you find out about [COMPANY]?
Website
Marketplace
Conferences
Yellow pages
Billboard
News letter
Workshops
Phone book
Advertisement in mass media
Direct mail
Personal referral
Other, please specify:
This block is required.
Why did you choose the products/services of [COMPANY]?
Good price
High quality
Good selection
Higly recommended
Recognized brand
Good service
Other, please specify:
This block is required.
Which of our products/services do you use or plan to use?
Use now
Plan to use in future
[ITEM 1]
[ITEM 2]
[ITEM 3]
[ITEM 4]
[ITEM 5]
This field is required.
How often do you use/provide/sell [COMPANY] products or services?
Daily
Several times a week
Once a week
Several times a month
Once a month
Several times a year
Once a year or less often
This block is required.
Have you recommended to anyone...
Our company?
Our product/service?
Your dealer?
Your sales person/agent?
This block is required.
Would you like to receive information on other [COMPANY] products and/or services?
No
Yes, please specify:
This block is required.
How clearly are [COMPANY]'s expectations communicated to you?
Very clearly
Somewhat clearly
Not very clearly
Not clearly at all
This block is required.
On the whole, is [COMPANY] meeting your organization's expectations?
Yes
No, please explain why:
This block is required.
When you need help or service from [COMPANY], are you satisfied with the service you receive?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
This block is required.
If you are dissatisfied, please explain why:
This block is required.
Do you think our regular contacts should occur more or less often?
Much more often
Somewhat more often
About the same
Somewhat less often
Much less often
This block is required.
Compared to other organizations that provide alternative products and/or services, is [COMPANY]...
Much better
Somewhat better
About the same
Somewhat worse
Much worse
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Rate your overal satisfaction between our companies.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
This block is required.
Do you plan to continue, indefinitely, our partnership?
Yes
No, please explain why:
This block is required.
If you have anything to add to your answers, please write below:
This block is required.
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