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Create Survey Software Features: Detailed List

Account and Surveys

No Hidden Fees
Your monthly subscription price is a flat-rate that includes all features available in your subscription type, at no additinal cost. You are not charged per-response, or for using specific features.
Secure Access (HTTPS)
HTTPS protocol can be used to access account and publish surveys
Survey Templates
Prepared survey templates covering all standard tasks, such as evaluating customer satisfaction, website visitor feedback, etc.

Question Types

Single Select
Select a single item from a list of response options, only one of which is displayed on the page in a drop down list (useful for large lists like countries)
Single Choice
Select a single item from a list of response options, all of which are displayed on the page as a radio group (useful for small lists like gender, age group etc.)
Multiple Choice
Select multiple items from the list of response options, all of which are displayed on the page as check boxes
Single Input Line
Enter a single line of text (e.g. name, e-mail)
Multiple Input Lines
Enter several lines of text into a box (e.g. comment, opinion, address)
"Other" Field (Open-Ended Questions)
Attach a freeform field to a single or multiple choice question (open-ended response type), e.g. add "Other, please specify:" at the end of response options.
File Upload Dialog
Allow respondents to attach files (photos, documents, etc.) to their response.
Textual Comments
Textual comments that can be added between questions for explanatory purposes, to display survey instructions etc.
Matrix
Choose between answers to multiple questions grouped in a table; in this case, response options may be either check boxes or radio group (this type of question is useful to estimate complex issues, e.g. levels or satisfaction with different products)
Tablex (3D Matrix)
Answer to multiple questions grouped in a table; response options are questions of any kind.

Survey Design

Create Survey From Scratch
Make surveys entirely on your own without using templates; in this case, a blank survey will be created
Survey Cloning
Copy and edit previously created surveys
Use Multiple Pages
Split large surveys into several pages (for convenience or logical grouping)
Survey Branching
Ability to draw new questions in dependence upon the respondent's answers to previous questions, thus allowing several different scenarios for the same survey
Images
Add images and photos to survey
Survey Logo
Add logo to the survey header
Advanced Formatting
Format the survey using fonts, styles, headings, and more
Raw HTML Code
Add custom HTML code to any place of your survey.
Survey Skins
Choose between several prepared survey layouts. Section 508 compliant
Formatting With Full Range of HTML Mark-Up
Ability to use HTML tags to format the survey text layout
Required Questions
Marking question as required for answer by the respondent (such questions are marked by red asterisk); the respondent will not be able to submit the survey unless he had answered all the required questions
Non-English Languages Support
CreateSurvey uses Unicode internally to store and display all data. Therefore, you can use virtually any language in surveys and responses.
Standard Questions Library
Use built-in library of common questions like rating scales, country lists, assortments, etc, and create library sets of your own

Survey Deployment

Respondents Redirection
Redirect the respondent to a custom URL once the survey is completed (usually your home page)
Survey URL Availability
Obtain the unique survey URL to e-mail it to the respondents sample or publish to web
Survey HTML Code Availability
Obtain the survey's HTML code ready to be embedded into your website to create a standalone survey page
Sending Out E-Mail Invitations
Send out invitations to participate in the survey employing the CreateSurvey mailing engine
Sending Out Follow-Ups
Send out follow-ups or reminders to those who ignored the original invitation
Custom Survey Invitations
Use custom text in the invitation message
Editing Survey After Deployment
Ability to correct misspellings and typos even if the survey is running. In some cases, even more corrections are possible without breaking the existing stats.
Password Protected Surveys
Give the password to your focus group so that casual or unwanted surfers cannot enter it
Notification Of Survey Completion By E-Mail
You get an e-mail in your inbox each time a new respondent completes the survey

Reporting

Online Graphic Reports
View summary reports with graphs
Online Detailed Reports
View a detailed report on each participant
Real-Time Reports
All reports are real-time and reflect all the submitted responses
Custom User-Defined Reports
Reports with multiple user-defined conditional filters and layout options. Can be saved for further reuse.
Downloadable (Offline) Reports
Download your survey reports for offline viewing and/or processing
Reports in Microsoft Excel Format (XLS)
Download your survey reports directly into Microsoft Excel
Reports in CSV Format (For MS Excel Or SPSS)
Download your survey reports in the comma-separated file format
Cross-Tabulated Reports
Download your survey reports in the cross-tabulation format
Filtering Reports by Date
See survey reports filtered by date (starting and ending points)
Public Statistics
Ability to show survey results to the public (no need to log in to account), by default survey results are available to account holder only.
Public Reports
Share CreateSurvey reports with colleagues online
Show/Hide Particular Question Data
Exclude or include responses to particular questions in the public statistics (usually to exclude sensitive or anonymous information that you do not want to display to other respondents or common surfers)
Deletion of Individual Responses
If necessary, you can delete individual responses from the database

Support

E-Mail Support
Available 24×5×365; response is provided in 1 business day (1-3 hours in most cases).
Live Chat Support
Available on business days
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